(402) 817-2630 help@fivenines.com

The comprehensive IT management solution you need

We aren’t one-size-fits-all. We meet our clients where they are to fill the need and create value.

22

Years in Business

8

Years on INC5000

4

Locations

You’re in the right place.

Five Nines is more than a support desk. We are a managed IT service provider that offers fully accountable IT management solutions across all technical operations. We’re passionate about helping our clients achieve their mission by taking care of all their IT headaches, enhancing critical security, and being a revenue builder instead of a cost center. Let us prove it to you.

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The Five Nines Difference

We’re an independently-owned managed IT services provider with over 200 employees solely focused on IT. Small enough to care and large enough to respond in force to any issue.

We put a high expectation on creating and maintaining relationships with our clients. Year over year, we maintain a customer happiness rating of 99% and a gold star rating of 97% following the remediation of a support request. When you call Five Nines, you’ll always be greeted by a friendly, knowledgeable, and helpful engineer who is dedicated to alleviating your stress and fixing your problems.

99.999%

We proactively ensure backups are at 99% uptime.

Holistic approach

We are the one-stop shop you need to make IT easy. Our technology solutions drive revenue, reduce risk, and control expenses.

First call resolution

Our support is fast and heavily focused on resolving the issue from the first call. Not only are our engineers kind and patient, but they are also trained to fix the issue the right way the first time so you don’t have to keep calling.

Monthly service reports

We proactively report on everything you need in a monthly service report. Our value will be clear to your leadership team, board, or stakeholders.

Quarterly business reviews

Our quarterly meetings ensure we are flexing to meet your evolving needs. We know what was important 6 months ago isn’t the high priority today. Your account director will always know the current roadmap and can help you translate the behind-the-scenes tech magic to the stakeholders that matter.
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Customers explain what the Five Nines partnership means to them.

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Local and experienced IT professionals

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