Regardless of the topic, or the purpose, we still find that with the majority of our partners, proper IT support training, expectations & communication account for 90+% of the relationship. We’re not just talking about the 1’s and 0’s of technology either, in the end, we are a service company that happens to be in the tech business. We’re not a tech company.
That means at the heart of what we do, we solve problems and provide solutions to people. Many times our in-house IT support translates to one-on-one, one-to-many, or train-the-trainer style conversations.