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How to Prepare Your Team for a Cyber-Attack: KnowBe4

As we close out the end of the year and look ahead, it’s important to keep cybersecurity top of mind in 2021. As a business, taking the time to educate your team about cybersecurity can help create a security-conscious culture, where people are not only aware of the risks, but they’re also able to spot them before creating a costly mistake for the company.

The Problem:

The Verizon 2020 Data Breach Investigation Report states that 34% of all breaches in 2018 involved people inside the organization. The most common type of “insider threat” is based on user error – leaving a device exposed or falling victim to a scam by clicking a bad link. Insider threats can go undetected if an employee doesn’t realize it happened or understand that they fell victim to an attack and that they need to report it to IT support.

The way to protect your company from this scenario is to deploy end-user security awareness training. The data backs up the fact that it’s cheaper to do this type of training, rather than deal with the consequences of a breach. The Ponemon Institute 2020 Cost of Insider Threats Study shows:

  • the average cost of an insider-related incident is around $513,000
  • Insider-related incidents can cost a company up to $8.76 million in a year

The Solution:

At Five Nines, our IT support offers a subscription to KnowBe4 – a service companies use to train their employees. This security-awareness training was built by Stu Sjowerman, a serial entrepreneur and data security expert with more than 30 years in the IT industry. The new-school security-awareness training is an interactive, on-demand browser-based platform that simulates phishing attacks so your employees can gain firsthand knowledge on what they could look like. Our IT support team helps companies take employees through a baseline test to show how Phish-prone each employee is and then we continue to reinforce the training through simulated attacks that teach the proper response.

The KnowBe4 platform is user-friendly and intuitive. When training is implemented on a monthly basis, employees start to understand how to protect the most critical data and assets through hyper-vigilance. With platform metrics, your leadership can gain insight into what each user’s Phish-prone percentage is and how they can improve their test scores over time. Through our subscription, partners have access to the world’s largest library of phishing and email templates, so your internal team can continue to deliver real-world testing campaigns from brands your employees think they can trust.

Interested in security awareness training for your staff but need more information from IT support experts? Check out this KnowBe4 guide and let’s talk!